How Fez is Helping Businesses Deliver Packages More Safely and Conveniently with Safe Lockers - Case Study: Teeka 4
In Lagos, businesses are constantly seeking ways to improve customer satisfaction while keeping costs manageable. As of 2024, Fez Delivery’s Safe Lockers have emerged as a game-changer, offering a secure and affordable alternative to traditional doorstep delivery. From logistics aggregators like Shipbubble to individual companies, more players in the industry are tapping into this innovative solution. One of such business is Teeka 4, Africa’s leading integrated digital platform for skincare education, consultation, and products. Known for its commitment to excellence, innovation, and customer happiness, Teeka 4 has embraced Fez Safe Lockers to address a pressing challenge: high shipping costs that eat into the value of affordable skincare products.
The Challenge: Balancing Affordability and Convenience
Teeka 4 has built a loyal following by offering high-quality skincare products at accessible prices, however, for many skincare enthusiasts, the joy of snagging a deal was often dampened by shipping fees ranging between 3,000 and 4,000 Naira for doorstep delivery. For a customer spending 5,000 Naira on a product, paying nearly as much for shipping felt disproportionate and frustrating. This gap in affordability sparked a need for Teeka 4 to explore options that could lower delivery costs without compromising on safety or convenience.
That’s where Fez Safe Lockers, a solution that costs just 1,500 Naira per use—less than half the price of traditional shipping methods. For Teeka 4, this presented an opportunity to rethink their logistics strategy and pass on savings to their customers.
The Solution: Fez Safe Lockers- Secure Technology and Strategic Locations.
Fez Delivery’s Safe Lockers are secure, conveniently located storage units where customers can pick up their packages at a time that suits them. These lockers utilize advanced encryption and tamper-proof technology, ensuring package security. Fez strategically places lockers in high-traffic areas and residential hubs, maximizing customer accessibility. For businesses like Teeka 4, this means reduced reliance on last-mile delivery to individual doorsteps, which often drives up costs due to traffic, fuel, and manpower in a city like Lagos. Instead, packages are dropped off at a locker, and customers receive a unique, time-sensitive code to retrieve their orders. It’s simple, safe, and budget-friendly.
We spoke to Jemima, Manager at Teeka4 , to understand how the integration process went. “The onboarding didn’t take too long—it was pretty seamless,” she shared. “Even after onboarding, there was a live trial to test everything.The Fez team provided clear instructions and support, and the user interface was intuitive.”
The Impact: Happier Customers, Streamlined Operations
Since adopting Fez Safe Lockers, Teeka 4 has seen a shift in how their customers experience delivery. For one, the reduced cost of 1,500 Naira per use makes shipping far less of a burden. Skincare enthusiasts who once hesitated to order due to high fees are now more likely to complete their purchases. The lockers also offer flexibility—customers can pick up their packages at their convenience, avoiding the hassle of missed deliveries or waiting at home for a courier.
From an operational standpoint, Jemima noted that the system has simplified logistics for Teeka 4. With fewer variables to manage compared to traditional doorstep delivery, the team can focus on what they do best: curating top-notch skincare solutions and educational content for their community.
Why It Works: Safety Meets Innovation
The rise of Fez Safe Lockers in Lagos isn’t just about cost savings—it’s also about security. In a city where theft and delivery mishaps can be a concern, the lockers provide a tamper-proof option. Customers trust that their Teeka 4 products, whether a 5,000 Naira moisturizer or a more expensive serum, will be waiting for them intact. This reliability aligns perfectly with Teeka 4’s reputation for excellence and customer satisfaction.
Looking Ahead
Teeka 4’s partnership with Fez Delivery is a testament to how innovation can solve real-world problems in e-commerce. By leveraging Safe Lockers, they’ve not only tackled the issue of expensive shipping but also enhanced the overall customer experience. As more businesses in Lagos and beyond take note, Fez Delivery’s solution could redefine how packages move from warehouse to hands.
For now, Teeka 4 continues to lead the way in skincare while proving that affordability and convenience don’t have to be mutually exclusive, so for individuals and businesses generally. Experience the future of delivery with Fez Safe Lockers, coming to a city near you.
