Not every delivery need is the same, and different delivery needs call for different solutions.
Whether you're sending or receiving a package for yourself or managing deliveries for your customers, you need a delivery solution that fits your needs.
That's exactly what Fez offers. It gives you two account options: Individual and Business, each with features tailored to different delivery needs.
Both account types give you access to Fez delivery services and allow you to send packages locally and internationally. However, the tools available differ depending on the account you create.
So, which Fez account is the perfect one for you? Let's break it down.
Both account types give you access to the core features you need to book and manage deliveries. The main difference is that business accounts come with additional tools designed to help businesses manage customer deliveries.
Here’s a quick comparison:
Individual Account: For Your Personal Deliveries
An individual account is designed for people managing their personal delivery needs.
Maybe you need to send a package to someone intrastate, interstate, import or export; an individual account gives you the tools to manage it.
Business Account: Built for Customer Deliveries
If you are a business and need to deliver customer orders to them, a Fez Business Account is what you need.
You can still ship locally and internationally, track orders, save delivery details and access Fez's different delivery options. However, you also get additional tools designed to help you manage customer deliveries as part of your business operations.
A business account is built for businesses that want to do more than send packages. It's for businesses managing the end-to-end delivery flow to their customers.
As your business receives more customer orders, managing deliveries can involve more than simply booking a rider.
You may need to keep track of shipments, work with other members of your team, review your delivery activity, manage invoices, or connect your delivery operations with other systems.
That's where the additional business account features come in.
If your business processes multiple orders daily, booking each delivery individually can take up valuable time.
With a business account, you can simply upload an Excel file containing your orders and process multiple shipments at once.
Selling through Shopify, WooCommerce or your own custom website?
Your Fez Business Account can integrate with your online store, helping you automate your delivery process and reduce manual order entry.
A business account gives you access to delivery monitoring and analytics, helping you understand your shipping activity and make better decisions as your business grows.
Businesses can enjoy up to 20% lower delivery rates compared to individual account rates. For businesses making frequent deliveries, these savings can add up significantly over time.
You don’t need to create separate accounts for every member of your team. With a business account, you can manage multiple users under one account while keeping your shipping activities and invoices in one place.
Each account type has different pricing features and unique delivery rates.
As an individual user, you can check the delivery rate for an item and location before booking your delivery.
The quote is based on the size of what you're sending and the distance.
Businesses have access to discounted pricing structured specifically for business delivery needs.
This provides businesses with pricing designed for regular customer deliveries, with rates that may vary according to the season.
An existing individual account cannot be migrated or upgraded to a business account.
If you already have an individual account and now need access to business account features, you'll need to create a separate account and select 'Business' during registration.
Getting started is simple.
Download the Fez app from the Google Play Store or Apple App Store.
During registration, select the account you want to create:
For an Individual Account, you'll be asked to provide details such as:
For a business account, you'll provide:
Once your details are entered, you can complete your registration and start using your Fez account.
Download the Fez app today and get started.
